The Office of Human Resources (OHR) is
excited to announce a new OnBase-Performance support system, allowing for quicker
and more efficient addressing of employees’ questions and issues with the
online performance management form.
Employees should submit all questions
regarding OnBase-Performance to OHR via the OnBase-Performance Support Form.
The form can also be found on the staff performance management
page of the OHR website.
This form will allow employees to document
their questions or issues with the form or process and send them directly to
the OnBase Support team. Employees will receive automatic email updates when
the form is received and resolved, informing them of the status of their
question.
Both members of Clemson’s Office of Human
Resources and individuals from KeyMark, the vendor supporting the operation of
OnBase-Performance, will provide support to employees through the OnBase
Support Team. With experience facilitating and troubleshooting OnBase systems,
the Keymark representatives will be an added asset to address employee
inquiries.
More information about OnBase-Performance and the staff performance management process can be found on the Office of Human Resources website.
OHR launches new training program for department HR and Payroll liaisons
The Office of Human Resources will soon launch a
comprehensive onboarding and training program for department-level HR and
Payroll liaisons, addressing a need across the University.
The HR and Payroll Liaison (HRPL) Bootcamp Program includes
an onboarding plan and checklist for supervisors and the employee and
job-specific training. HRPLs will also have access to an online repository of
training, job guides, forms and other resources to help them perform their job
duties.
HRPLs are critical to the University’s success and provide
vital support to their departments. The program was designed to help employees
feel confident in their roles, enhancing their work experience.
“HR was excited to partner with existing liaisons to create
a program for that ensures new HRPLs have the necessary knowledge and resources
from day one. We hope this program will increase their comfort and skills to support
the employees in their departments effectively,” said Michelle Cato, senior
director of talent management.
More resources are also available to HRPLs and supervisors through the Supervisors and HR/Payroll Liaison section of the OHR website.
