Use the drop-down menu above or the links to the right to access frequently asked questions and answers related to Workday at Clemson University. Once you have selected from the drop-down menu, or the menu on the right click the topic header to display the content of the page.<\/p>\n\n\n\n
Remember to visit the Workday Training Library<\/a> for guides, webinar recordings and self-paced training that provide step-by-step guidance for most tasks in Workday.<\/p>\n\n\n\n If you don’t find the answer to your question here among the Fast Facts, you can submit a ServiceNow <\/a>Case.<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Use the drop-down menu above or the links to the right to access frequently asked questions and answers related to Workday at Clemson University. Once you have selected from the drop-down menu, or the menu on the right click the topic header to display the content of the page. Remember to visit the Workday Training […]<\/p>\n","protected":false},"author":4250,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32],"tags":[],"coauthors":[3],"class_list":["post-277","post","type-post","status-publish","format-standard","hentry","category-about-fast-facts"],"fimg_url":false,"_links":{"self":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/users\/4250"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/comments?post=277"}],"version-history":[{"count":4,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/277\/revisions"}],"predecessor-version":[{"id":462,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/277\/revisions\/462"}],"wp:attachment":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/media?parent=277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/categories?post=277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/tags?post=277"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/coauthors?post=277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":219,"date":"2026-08-19T19:04:29","date_gmt":"2026-08-19T19:04:29","guid":{"rendered":"https:\/\/blogs.clemson.edu\/workday\/?p=219"},"modified":"2026-08-19T19:04:30","modified_gmt":"2026-08-19T19:04:30","slug":"workday-access-security-fast-facts","status":"publish","type":"post","link":"https:\/\/blogs.clemson.edu\/workday\/2026\/08\/19\/workday-access-security-fast-facts\/","title":{"rendered":"Access & Security Fast Facts"},"content":{"rendered":"\n Training Resources related to this topic include: Use Duo to Log In to Workday<\/a> (Guide); Workday Basics<\/a> (Self-Paced Training); Workday Quick Start<\/a> (Guide).<\/p>\n\n\n\n Select Ctrl F on your keyboard to search for a keyword<\/em> on this page.<\/em><\/p>\n\n\n\n Start by discussing the access with your BCBO. Once he or she approves they can submit a ServiceNow case that includes the following information: the user, organization, requested role, and business justification.<\/p>\n\n\n\n See this guide in the training library: Use Duo to Log In to Workday<\/a> To enroll in Duo Authentication, please visit the Duo Authentication (2FA) at Clemson University.<\/a><\/p>\n\n\n\n If faculty, staff or students have questions, need help updating their device or if their device cannot be upgraded, they can visit the CCIT Support Center on the second floor of Cooper Library, email ithelp@clemson.edu or call (864) 656-3494. CCIT can help you with other authentication options such as:<\/p>\n\n\n\n Based on agreed Clemson security standards, 30 mins was deemed the appropriate level of acceptable risk for Workday timeout.<\/p>\n\n\n\n Clemson has secured sensitive data with an additional authentication requirement for accessing this data. You should see a window appear asking you to enter your Clemson credentials and Duo code again. Enter the information requested and Workday will provide access to the data\/task you are requesting. You access to the data will time out after 15 minutes and you will need to reauthenticate.<\/p>\n\n\n\n No, only active employees have access to Workday.<\/p>\n\n\n\n Yes, CU ID Numbers are not considered personal identifying information.<\/p>\n\n\n\n Budget Center Business Officers serve as the primary liaison for assigning security roles for their college or division, please contact them for this information.<\/p>\n\n\n\n For each college and division, the BCBO is the primary liaison for Workday security. The BCBO can request an individual be assigned a security role and they are part of the approval process for updates to security assignments as appropriate. That request will route to the Workday Security team for a final decision. Elevated approvals and evaluation of security requests for selected roles, based on information provided and best practices, will be performed as needed by the Workday security team.<\/p>\n\n\n\n Other <\/em>Step-by-step instructions for most tasks in Workday are available in the Workday Training Library<\/a>. If you have a question that is not answered here or via a training guide or self-paced training submit a ServiceNow<\/a> case.<\/em><\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Training Resources related to this topic include: Use Duo to Log In to Workday (Guide); Workday Basics (Self-Paced Training); Workday Quick Start (Guide). Select Ctrl F on your keyboard to search for a keyword on this page. How can an end user request or update a Workday security role or organizational access? Start by discussing […]<\/p>\n","protected":false},"author":4250,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[27],"tags":[],"coauthors":[3],"class_list":["post-219","post","type-post","status-publish","format-standard","hentry","category-access-and-security-fast-facts"],"fimg_url":false,"_links":{"self":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/users\/4250"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/comments?post=219"}],"version-history":[{"count":7,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/219\/revisions"}],"predecessor-version":[{"id":509,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/219\/revisions\/509"}],"wp:attachment":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/media?parent=219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/categories?post=219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/tags?post=219"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/coauthors?post=219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":223,"date":"2026-08-19T19:00:20","date_gmt":"2026-08-19T19:00:20","guid":{"rendered":"https:\/\/blogs.clemson.edu\/workday\/?p=223"},"modified":"2026-08-19T19:00:20","modified_gmt":"2026-08-19T19:00:20","slug":"business-process-workflows-fast-facts","status":"publish","type":"post","link":"https:\/\/blogs.clemson.edu\/workday\/2026\/08\/19\/business-process-workflows-fast-facts\/","title":{"rendered":"Business Process\/Workflows Fast Facts"},"content":{"rendered":"\n Training Resources related to this topic include: Workday Basics<\/a> (Self-Paced Course); Approve Tasks in Workday<\/a> (Guide); Workday Foundations: Financial Management Core Concepts <\/a>(Self-Paced Course); Workday Foundations: Human Resources Core Concepts<\/a> (Self-Paced Course)<\/p>\n\n\n\n Select Ctrl F on your keyboard to search for a keyword on this page.<\/em><\/p>\n\n\n\n Workday business process workflows are configured to streamline transactions while ensuring that the appropriate individuals review and approve them.<\/p>\n\n\n\n Routing is generally based on assigned security roles, organizational structures, funding sources, and other transaction details. It is not based solely on an employee\u2019s name or business title. Because BCBOs determine the assignment of security roles, an incorrect or outdated role assignment may affect where a transaction is routed.<\/p>\n\n\n\n If you believe a transaction was routed incorrectly:<\/p>\n\n\n\n Usually, no. A Successfully Completed status means that the business process has finished, and all required workflow steps have been completed.<\/p>\n\n\n\n Open the item and look for action buttons at the bottom of the page, such as Approve, Submit, Send Back, or Done.<\/p>\n\n\n\n The item may appear in your notifications or inbox as confirmation that the process was completed rather than as a request for additional action.<\/p>\n\n\n\n The Remaining Process section may display every workflow step that could apply to that type of business process. It does not necessarily mean that every listed step will be required for your specific transaction.<\/p>\n\n\n\n Workday determines the actual routing based on factors such as:<\/p>\n\n\n\n Steps that do not apply to your transaction will typically be skipped automatically as the business process progresses.<\/p>\n\n\n\n Clemson\u2019s Workday configuration limits when users can add an ad hoc approver.<\/p>\n\n\n\n Currently, principal investigators may be added as ad hoc approvers within the expense workflow when applicable. Other business processes are not configured to allow users to add additional approvers.<\/p>\n\n\n\n Required reviewers and approvers are automatically determined by the business process configuration, security roles, organizational structure, and transaction details.<\/p>\n\n\n\n If you believe a required individual is not included in the workflow, submit a ServiceNow case so the transaction and routing configuration can be reviewed.<\/p>\n\n\n\n No. Users cannot select a specific person to receive a Workday business process.<\/p>\n\n\n\n Workflow routing is automatically determined by factors such as:<\/p>\n\n\n\n These routing rules are designed to support institutional accountability, internal controls, and compliance requirements.<\/p>\n\n\n\n If a transaction routes to the wrong person, the underlying security role or organizational assignment may need to be reviewed. Contact your BCBO or submit a ServiceNow case for assistance.<\/p>\n\n\n\n Workday may prevent a new transaction from being submitted when another transaction affecting the same employee or business object is still in progress.<\/p>\n\n\n\n For example, a pending staffing, compensation, expense, or organizational transaction may need to be completed, canceled, or rescinded before another related transaction can proceed.<\/p>\n\n\n\n To determine what is blocking the new action:<\/p>\n\n\n\n If the pending transaction is no longer needed, or if you cannot determine how to resolve it, submit a ServiceNow case and include the employee\u2019s name, the transaction you are attempting to complete, and the name or reference number of the pending process.<\/p>\n\n\n\n Most tasks in your inbox are enabled so you can see additional details. Click the gear<\/strong> icon at the top of the task in the reading pane and select view details. Use the tabs that display in to view your actions<\/strong>, details<\/strong> and the overall process<\/strong>.<\/p>\n\n\n\n Step-by-step instructions for most tasks in Workday are available in the Workday Training Library<\/a>. If you have a question that is not answered here or via a training guide or self-paced training submit a ServiceNow<\/a> case.<\/em><\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Training Resources related to this topic include: Workday Basics (Self-Paced Course); Approve Tasks in Workday (Guide); Workday Foundations: Financial Management Core Concepts (Self-Paced Course); Workday Foundations: Human Resources Core Concepts (Self-Paced Course) Select Ctrl F on your keyboard to search for a keyword on this page. What should I do if a task or approval […]<\/p>\n","protected":false},"author":4250,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[21],"tags":[],"coauthors":[3],"class_list":["post-223","post","type-post","status-publish","format-standard","hentry","category-business-processes-workflows-fast-facts"],"fimg_url":false,"_links":{"self":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/users\/4250"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/comments?post=223"}],"version-history":[{"count":7,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/223\/revisions"}],"predecessor-version":[{"id":438,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/223\/revisions\/438"}],"wp:attachment":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/media?parent=223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/categories?post=223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/tags?post=223"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/coauthors?post=223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":481,"date":"2026-08-19T19:00:07","date_gmt":"2026-08-19T19:00:07","guid":{"rendered":"https:\/\/blogs.clemson.edu\/workday\/?p=481"},"modified":"2026-08-19T19:00:07","modified_gmt":"2026-08-19T19:00:07","slug":"emails-notifications-and-my-tasks-fast-facts","status":"publish","type":"post","link":"https:\/\/blogs.clemson.edu\/workday\/2026\/08\/19\/emails-notifications-and-my-tasks-fast-facts\/","title":{"rendered":"Emails, Notifications and My Tasks Fast Facts"},"content":{"rendered":"\n Training Resources related to this topic include Worker Profile and My Tasks<\/a> (Guide); Approve Tasks in Workday<\/a> (Guide)<\/p>\n\n\n\n Select Ctrl F on your keyboard to search for a keyword<\/em> on this page.<\/em><\/p>\n\n\n\n You will only receive a daily digest email alerting you of tasks that are added to your list in the previous 24 hours. You are notified via email of a new task once. You will not receive reminders of outstanding task that have been in your My Tasks box for longer than 24 hours. If you complete the action within the 24 hours prior to the task being added to your list, it will not appear in your daily digest.<\/p>\n\n\n\n Some emails you receive from Workday are status updates and typically do not include details. You can view additional details by logging into Workday navigating to the item, opening it and following the instructions below:<\/p>\n\n\n\n There are two possibilities:<\/p>\n\n\n\n Most tasks and notifications are delivered\/assigned based on a security role assignment. If you do not believe you should be receiving emails, notifications and\/or tasks contact your BCBO (Cost Center Hierarchy Manager) about your security role assignments.<\/p>\n\n\n\n Most tasks and notifications are delivered\/assigned based on a security role assignment. If there is more than one person in a security role assigned to the same organization, anyone in that group will receive the task. The task will be removed from your My Tasks list once someone acts on the task.<\/p>\n\n\n\n You cannot delete tasks; however, there may be options available so the task is no longer visible in your My Tasks list. To view the options, click on the gear icon in the top left corner of the task reading pane.<\/p>\n\n\n\n Options might include:<\/p>\n\n\n\n The following options are limited based on security. You may have to enter a ServiceNow <\/a>case for someone with the required security to use these options.<\/p>\n\n\n\n Note:<\/strong> When selecting any of the above options you are will likely be required to add a comment.<\/p>\n\n\n\n Step-by-step instructions for most tasks in Workday are available in the Workday Training Library<\/a>. If you have a question that is not answered here or via a training guide or self-paced training submit a ServiceNow<\/a> case.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" Training Resources related to this topic include Worker Profile and My Tasks (Guide); Approve Tasks in Workday (Guide) Select Ctrl F on your keyboard to search for a keyword on this page. Why am I not receiving digest emails even though I have outstanding tasks in my My Tasks? You will only receive a daily […]<\/p>\n","protected":false},"author":4250,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[38],"tags":[],"coauthors":[3],"class_list":["post-481","post","type-post","status-publish","format-standard","hentry","category-emails-notifications-and-my-tasks-fast-facts"],"fimg_url":false,"_links":{"self":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/users\/4250"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/comments?post=481"}],"version-history":[{"count":9,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/481\/revisions"}],"predecessor-version":[{"id":507,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/posts\/481\/revisions\/507"}],"wp:attachment":[{"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/media?parent=481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/categories?post=481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/tags?post=481"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blogs.clemson.edu\/workday\/wp-json\/wp\/v2\/coauthors?post=481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":201,"date":"2026-08-19T18:59:43","date_gmt":"2026-08-19T18:59:43","guid":{"rendered":"https:\/\/blogs.clemson.edu\/workday\/?p=201"},"modified":"2026-08-19T18:59:44","modified_gmt":"2026-08-19T18:59:44","slug":"expense-travel-fast-facts","status":"publish","type":"post","link":"https:\/\/blogs.clemson.edu\/workday\/2026\/08\/19\/expense-travel-fast-facts\/","title":{"rendered":"Expense and Travel Fast Facts"},"content":{"rendered":"\n Training resources related to this topic include: Create Expense Repor<\/a>t (Guide), Expense Reports (travel and non-travel in Workday) <\/a>(Video), Workday Self-Service: Managing Expenses<\/a> (Self-Paced Course), Create a Spend Authorization (Travel Request) <\/a>(Guide), Review and Approve Expenses<\/a> (Guide). Reports for Expense Transactions <\/a>(Guide), Reports for Expense Transactions<\/a> (Guide), Create Intercompany Expense Report<\/a> (Guide), Delegate Spend Authorizations <\/a>(Guide), Delegate Expense Reports<\/a> (Guide)<\/p>\n\n\n\n Select Ctrl F on your keyboard to search for a keyword<\/em> on this page.<\/em><\/p>\n\n\n\n First, use the table above to select the correct Per Diem<\/strong> codes in the Expense Item<\/strong> field.<\/p>\n\n\n\n The Item Details<\/strong> section will appear on the right side of the screen. After you enter the destination and travel dates, Workday will generate a Travel Journal<\/strong> in the lower-right corner. Select View Details<\/strong> to open it. Each day\u2019s meals will display in the journal, and you can adjust the destination for a multi-stop trip or deduct meals as needed.<\/p>\n\n\n\n First, use the table above to select the correct Per Diem<\/strong> codes in the Expense Item<\/strong> field.<\/p>\n\n\n\n The Item Details<\/strong> section will appear on the right side of the screen. After you enter the destination and travel dates, Workday will generate a Travel Journal<\/strong> in the lower-right corner. Select View Details<\/strong> to open it. Each day\u2019s meals will display in the journal, and you can adjust the destination for a multi-stop trip or deduct meals as needed.<\/p>\n\n\n\n Grant travel doesn’t change the Per Diem type unless you are using a State Fund. See the table above for more information.<\/p>\n\n\n\n No. Adjust the eligible meals or dates until the calculated per diem reaches the intended amount.<\/p>\n\n\n\n The first and last travel days are generally calculated at 75% of the daily rate. The amount also depends on the destination and the selected per diem type.<\/p>\n\n\n\n Per diem rules depend on the funding source. Some funds require State of South Carolina rates, while others use GSA rates. Confirm the applicable rule for the fund used on the expense report.<\/p>\n\n\n\n Itemization is required for lodging expenses. The worktags are entered on the itemization screen for the lodging expense. Once you select \u201clodging,\u201d as the expense item, the right side of the screen will display additional fields to complete as well as a section entitled Itemization<\/strong>. Select Edit <\/strong>to itemize the lodging expense. You will see worktag fields for each itemization populate. Those can be edited.<\/p>\n\n\n\n On your expense report, select the expense item: Travel Personal Vehicle Mileage.<\/strong><\/p>\n\n\n\n You cannot delete an expense report, however, you can cancel or correct an expense report. Navigate to My Expense Reports<\/strong> (enter in the Search field or use the Expenses Hub). <\/strong>In the table displayed, locate the expense report and select the Actions<\/strong> button. There you can choose to cancel or change the expense report. If the expense report has already been approved, the corrected report will route again to all approvers.<\/p>\n\n\n\n Create a new expense report in Workday and include information in the memo field regarding the previous authorization completed before July 1, 2026.<\/p>\n\n\n\n
\n\n\n\nHow can an end user request or update a Workday security role or organizational access?<\/strong><\/h5>\n\n\n\n
What options are there for accessing Workday via Duo?<\/strong><\/h5>\n\n\n\n
\n
Can Workday be set so that it does not log us out for inactivity?<\/strong><\/h5>\n\n\n\n
I receive the following message when accessing some reports or initiating some tasks: \u201cAuthentication in progress: Your authentication has been initiated in a separate window or tab.\u201d What should I do?<\/strong><\/h5>\n\n\n\n
Do students who are not employee by Clemson have access to Workday?<\/strong><\/h5>\n\n\n\n
Should I be able to see other employees\u2019 CU ID Numbers?<\/strong><\/h5>\n\n\n\n
How do I know what security role(s) I have been assigned?<\/h5>\n\n\n\n
How do I determine what security role I need to be assigned, if I’m unable to perform and action or task required for my job?<\/strong><\/h5>\n\n\n\n
\n\n\n\n
\n\n\n\nWhat should I do if a task or approval is not routing correctly\u2014or is not routing the way I expected?<\/strong><\/h5>\n\n\n\n
\n
A task I initiated was routed back to me, but its status is \u201cSuccessfully Completed.\u201d Do I need to do anything else?<\/strong><\/h5>\n\n\n\n
\n
Why does the Remaining Process section show approval steps that do not seem relevant to my transaction?<\/strong><\/h5>\n\n\n\n
\n
Why am I unable to add another approver to a workflow?<\/strong><\/h5>\n\n\n\n
Can I choose the person to whom a business process routes?<\/strong><\/h5>\n\n\n\n
\n
Why am I unable to start or complete an action for an employee who already has another action pending?<\/strong><\/h5>\n\n\n\n
\n
How can I see more details about an item in my My Tasks inbox?<\/h5>\n\n\n\n
\n\n\n\n
\n\n\n\nWhy am I not receiving digest emails even though I have outstanding tasks in my My Tasks?<\/strong><\/h5>\n\n\n\n
Why do some emails I receive from Workday provide little detailed information? How can I see more details?<\/strong><\/h5>\n\n\n\n
\n
\n
Why is a task in my My Tasks list after I have taken action on it?<\/strong><\/h5>\n\n\n\n
\n
Why am I receiving emails, notifications and\/or tasks that I do not believe I should be getting?<\/strong><\/h5>\n\n\n\n
Why might I receive an email letting me know that there is a required action required <\/strong>I must take, but when I log in to Workday there is no task in my My Tasks list?<\/strong><\/h5>\n\n\n\n
How can a remove a task from my My Tasks list that I do not need to act on?<\/strong><\/h5>\n\n\n\n
\n
\n
\n\n\n\n
\n\n\n\nPer Diems<\/h5>\n\n\n\n
\n\n\n\nWhat Per Diem should I use<\/strong> when?<\/h5>\n\n\n\n
Domestic Travel<\/th> International Travel<\/th> When to use<\/th><\/tr><\/thead> Travel – Domestic: Per Diem – GSA\/DoD – Spend Authorization<\/td> Travel – International: Per Diem – GSA\/DoS – Spend Authorization<\/td> On Spend Authorizations<\/strong> only
When traveling on non-state funds<\/strong><\/td><\/tr>Travel – Domestic: Per Diem – State of SC – Spend Authorization<\/td> Travel – International: Per Diem – State of SC – Spend Authorization<\/td> On Spend Authorization<\/strong>s only
When traveling on state funds<\/strong><\/td><\/tr>Travel – Domestic: Per Diem – GSA\/DoD – Spend Authorization – Cash Advance<\/td> Travel – International: Per Diem – DoS – Spend Authorization – Cash Advance<\/td> On Spend Authorizations <\/strong>only
When traveling on non-state funds<\/strong>
This option should only be used if you have been pre-approved for a cash advance.<\/td><\/tr>Travel – Domestic: Per Diem – State of SC – Spend Authorization – Cash Advance<\/td> Travel – International: Per Diem – State of SC – Spend Authorization – Cash Advance<\/td> On Spend Authorizations<\/strong> only
When traveling on state funds<\/strong>
This option should only be used if you have been pre-approved for a cash advance.<\/td><\/tr>Travel Domestic: GSA\/DoD Per Diem (Non-State Fund Only)<\/td> Travel International: DoS Per Diem (Non-State Fund Only)<\/td> On Expense Reports<\/strong> only
When traveling on non-state funds<\/strong><\/td><\/tr>Travel – Domestic: State of SC Per Diem (State Fund Only)<\/td> Travel – International: State of SC Per Diem (State Fund Only)<\/td> On Expense Reports<\/strong> only
When traveling on state funds<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nHow do I adjust an expense report to adjust the Per Diem for provided meals or for a multi-stop trip.<\/strong><\/h5>\n\n\n\n
How do I adjust an expense report to adjust the Per Diem for provided meals or for a multi-stop trip.<\/strong><\/h5>\n\n\n\n
What Per Diem option do I select for travel charged to a grant?<\/strong><\/h5>\n\n\n\n
Can I reduce per diem by entering a specific dollar amount?<\/strong><\/h5>\n\n\n\n
Why is the per diem different on the first and last travel days?<\/strong><\/h5>\n\n\n\n
Why do per diem rules differ between grants or funds?<\/strong><\/h5>\n\n\n\n
\n\n\n\nExpense Reports<\/h5>\n\n\n\n
\n\n\n\nOn an expense report, once I enter the expense type of \u201clodging,\u201d the worktags disappear and I cannot edit or re-enter information. What do I do?<\/strong><\/h5>\n\n\n\n
How do I expense local mileage?<\/strong><\/h5>\n\n\n\n
How can I correct, delete, or cancel an Expense Report in Workday?<\/strong><\/h5>\n\n\n\n
How does an employee get reimbursed for travel they had approved prior to Workday?<\/strong><\/h5>\n\n\n\n
On an expense report, I keep getting an error to “select a payment type” despite having check selected. It’s also not allowing me to select direct deposit.<\/strong><\/h5>\n\n\n\n