CAFLS Job Board

Front Counter Associate

Company: Howard Fertilizer & Chemical Company 
Location: Charlotte, NC

Job Summary:  

As a Front Counter Associate, you will be the first point of contact for our company. You will welcome and greet customers who visit the business. You will coordinate front-desk activities, including answering and redirecting phone calls and order entry. To be successful as a front desk associate, you should have a pleasant personality, as this is also a customer service role.

Job Duties and Responsibilities:

  • Greet customers with a welcoming attitude.
  • Answer incoming calls with a friendly and helpful attitude.
  • Efficiently and accurately give estimates to customers.
  • Process orders at store front level.
  • Explain products and services to customers with confidence and knowledge.
  • Support outside sales team in day-to-day operations, including order entry.
  • Operate and maintain office equipment, computers, and copiers. 
  • Maintain/stock storefront shelves, and general office cleanliness.
  • Perform additional tasks as needed.

Reach out to Grayson Clark at GClark@Howardfert.com for more info!



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