Siemens Corporation has supported a research project at Clemson focused on an important workforce issue: the continuity of mission-critical knowledge and skills as experienced workers retire and must transfer this knowledge to younger workers. The project will be managed by the Creative Inquiry (CI) program, Clemson’s unique framework for interdisciplinary undergraduate research, which will be led by Dr. Jennifer Siemens and Dr. Anastasia Thyroff in the College of Business.
Beginning in January 2017, the CI project will seek to analyze the Siemens sales workforce to capture implicit knowledge from subject matter expert and make recommendations on how this knowledge can be transferred to less experienced employees. The students and faculty will consult existing literature on the topic of knowledge continuity management and apply qualitative research methods to develop a deeper understanding of knowledge continuity issues in the workforce, specifically among Siemens employees.
This project will be managed through the Watt Family Innovation Center and will span a total of three years, with preliminary findings and recommendations presented to Siemens executives at the end of each year.