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Start the academic year off right: What you need to know from CCIT

August 12, 2019

With all the excitement a new academic year brings, the last thing you should have to worry about is your technology. CCIT is here to help you succeed with a few tech tips to make your life a little bit easier:

  1. Give cybercriminals the boot. A 2019 annual cybercrime report estimated that someone falls for a ransomware attack every 14 seconds. Luckily, you can keep yourself—and your co-workers—safe by taking some simple precautions.
    • Keep your computer and devices fully updated with security updates/patches. Those automatic updates that pop up sometimes? Many of those are in response to newly discovered security flaws. They’re your first line of defense, so make sure those are installed.
    • Watch out for phishing emails. Don’t click on attachments or links you’re not expecting. Don’t give out personal or work-related information. And if it seems like a scam, it probably is. Report any suspicious email messages by forwarding them to phishing@clemson.edu or ask us if you’re unsure.
    • We recently launched a cybersecurity website at ccit.clemson.edu/cybersecurity that’s specifically tailored for Tigers. With tips, how-to guides and alerts, it’s your one-stop shop for everything you need to stay safe online.
  2. Get help instantly with CCIT chat and text. Can’t talk on the phone? Don’t have time for in-person help? Solve your problem in seconds by texting the CCIT Support Center at (864) 656-3494 or chat live on the CCIT website at ccit.clemson.edu.
  3. Never wonder “Is it down for everyone or just me?” again. The CCIT Status Page shows up-to-date information on Clemson systems like WIFI, iRoar, Kronos and more. You can even sign up to receive text or email updates for the systems you want to know about. The next time you’re having trouble with WIFI (or anything else) at Clemson, head to status.ccit.clemson.edu and get an answer immediately.


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