Research Computing and Data

Register for Clemson HPC Day 2026

Registration is now open for Clemson HPC Day 2026, an all-day celebration of high performance computing on Friday, September 18, 2026, at the Hendrix Student Center.

HPC Day brings together faculty, students, researchers, and staff for:

  • Presentations and hands-on workshops
  • Faculty lightning talks and a student poster competition
  • Networking with colleagues and industry
  • Lunch and giveaways for registrants

Reserve your place today through the Clemson HPC Day 2026 registration form.

For event details, visit the HPC Day 2026 event page.

Emergency Palmetto 2 Maintenance (Completed)

Update: 2026-09-02 8:18PM

The emergency maintenance on Palmetto 2 is complete. All services are online and operational.

No interruptions were made to running jobs.

RCD has become aware of an issue affecting the Palmetto 2 cluster that requires emergency maintenance and downtime. We are actively working to address the issue and will provide additional updates as more information becomes available.

What’s Affected

Starting now:

  • New jobs will not be able to run. Jobs submitted to Palmetto 2 will remain in a pending state until service is restored.
  • Currently running jobs will continue to run for now.
  • Running jobs may need to be interrupted and requeued in the future if required to complete the maintenance. We will provide an update before taking this action whenever possible.

Users do not need to cancel pending jobs at this time.

We apologize for the disruption and appreciate your patience while we work to restore normal operation of Palmetto 2. Please check back for updates on the maintenance and expected restoration of service.

Submit Your Poster for Clemson HPC Day 2026

Clemson HPC Day 2026 is coming up on Friday, September 18, 2026, at the Hendrix Student Center.

We invite students to submit a poster and share the work they are doing with high performance computing. The poster session is an opportunity to showcase research, connect with colleagues across campus, and engage with the Clemson HPC community.

Submit a poster proposal through the Clemson HPC Day 2026 Call for Posters.

Registration is also open. Attend HPC Day for presentations and panel sessions, hands-on workshops, faculty lightning talks, the poster session, and networking opportunities.

Register for Clemson HPC Day 2026

Learn more at the HPC Day 2026 event page.

Palmetto 2 Slurm Controller Outage (Resolved)

We are currently investigating an outage of our Slurm controller on the Palmetto 2 cluster.

Job submission, Open OnDemand, and other tools that integrate with Slurm are impacted.

We will provide an update as soon as a fix is in place.

Update: 2026-08-31 8:54AM
The Slurm outage on Palmetto 2 has been resolved. Job submission, Open OnDemand, and other systems are back online.

If your job completed during the outage window, it may have been marked as failed, but any results written to storage would still be complete. In addition, please check any running multi-step jobs, as they may have failed.

Fall 2026 RCD Workshop Series

Research Computing and Data (RCD) is excited to announce our Fall 2026 workshop schedule.

You can view the full schedule and register for upcoming sessions here:

More workshops will be posted soon!

Featured this semester: HPC for Genomics Life Scientists 🧬

We are especially excited to offer a new HPC for Genomics Life Scientists workshop series, developed in partnership with the Clemson University Genomics and Bioinformatics Facility (CUGBF). The series is designed to help life sciences researchers understand and apply Clemson’s high-performance computing resources to genomics research.

HPC for Genomics Life Scientists: Foundations
This two-part workshop introduces the foundations of HPC for genomics research and how research computing resources can support common genomics workflows.

  • Part 1: Monday, August 31
  • Part 2: Wednesday, September 9
  • Time: 1:00–4:30 PM
  • Location: LSB 142

HPC for Genomics Life Scientists: Practical Demonstrations
This three-part workshop builds on those foundations with practical examples demonstrating how HPC resources can be applied to genomics data and analyses.

  • Part 1: Monday, October 5
  • Part 2: Tuesday, October 6
  • Part 3: Wednesday, October 7
  • Time: 1:00–4:30 PM
  • Location: LSB 142

Advance registration is required for all workshop sessions.
Registration links are available on the schedule page.

We hope to see you at a workshop this semester!

RCD LLM Service Updates

We have a few updates for our LLM Service.

Model Updates

As we prepare for the Fall semester, we’re looking at changes to our largest models. As of now, GLM 5.1 (our previous LTS model) is marked as deprecated, and we will retire it in early September. We’re currently marking GLM 5.2 as our active model, but will likely replace it with GLM 5.3 when the weights are released (depending on the final license).

We’ve also deployed Qwen 3.8 27b, a surprisingly capable smaller model with image support. If there is a particular model that would be useful to your research, please let us know!

A feature we have just added is the concept of model aliases. These aliases can represent a particular capability or use-case, and will track the current best model for the task. Currently, we have the following aliases:

  • tiger: This alias points to the most powerful model we are currently hosting, useful in coding agents.
  • cub: This model alias points to a smaller agentic capable model.

We hope this alias system will alleviate some of the friction caused by the model changes that are inevitable with limited hardware. If there are other use cases you would like to track with an alias, please let us know.

Batch API

We’ve also introduced a Batch API support over this summer. It is designed to be compatible with the OpenAP Batch API and you can either use the APIs directly (e.g. through OpenAI python SDK as we show in the Quick Start) or through the Batch Web UI. Using the Batch API provides the following benefits:

  • Automatic retries: transient errors (rate limits, server errors) are retried with exponential backoff so you do not have to build retry logic
  • Queued when unavailable: if a model is temporarily down, your requests are safely queued and processed when the model comes back online
  • Adaptive concurrency: the service automatically adjusts concurrency based on backend engine capacity to maintain throughput

For more details, please read our documentation.

OpenAI Model Access

As part of our enterprise agreement with OpenAI, we have credits available for API access to OpenAI models. We now make a portion of these credits available to projects using the RCD LLM Service. Each allocation is given a default allocation of credits, and then can also consume credits from a shared pool.

Most OpenAI models are available. To see the list, go to our models page, and make sure external models are not hidden. The OpenAI models should appear at the bottom of the list.

Requests can be made to the same endpoint as the open weight models, and you can use the RCD LLM Service Batch API to submit requests to OpenAI models. Since the batching happens at our RCD LLM Service proxy level, you do not directly get the OpenAI batch pricing by submitting to our Batch API, however you can receive the equivalent 50% discount by submitting using the flex service tier in each of your batch requests.

There are currently restrictions on certain API features (e.g. web_search, image_generation). If these pose significant limitations to your research, please let us know. We may be able to lift the restrictions.

For more details, please read our documentation.

Scheduler Improvements

There have also been updates to the scheduler, which should keep the models feeling more performant even has load increases by dynamically adjusting the number of requests allowed to the backend based on real time backend metrics. The scheduler still uses a fair-share policy, deciding which requests to send to the backend when it is saturated based on recent usage.

We’ve also introduce a “Nice” configuration option when you create API keys. You can now configure an API key to have a high “Nice” value, which voluntarily deprioritizes and requests using the key. This is useful so that you can use a large Nice value on your batch requests and default low Nice value on your interactive (e.g. coding harness) requests, which would allow your interactive use to have priority over batch requests.

Summer 2026 Palmetto Maintenance is Complete

The RCD team has completed its annual summer maintenance for Palmetto 2 and Indigo. All RCD services are now available.

Important: $TMPDIR behavior has changed

As part of this maintenance, we changed how local temporary storage is exposed to jobs on Palmetto. If your job scripts explicitly use /local_scratch/slurm.$SLURM_JOBIDyou should update them to use $TMPDIR instead.

During the maintenance window, the team completed:

  • Linux kernel updates to patch recently identified security vulnerabilities
  • Minor NVIDIA driver updates
  • Minor InfiniBand driver updates
  • Upgrades to the Indigo Data Lake
  • Updates to Open OnDemand, including the new Palmetto Desktop experience described below

These updates help maintain the security, reliability, and stability of Clemson’s research computing infrastructure as we prepare for the Fall semester.

We appreciate your patience while our team completed this work. If you experience any issues following maintenance, please submit a support ticket so the RCD team can assist.

Changes to $TMPDIR

The behavior of $TMPDIR for jobs running on Palmetto has changed.

Previously, $TMPDIR pointed to a job-specific directory under /local_scratch:

/local_scratch/slurm.$SLURM_JOBID

Following this maintenance, each user receives a namespaced /tmp directory on the compute node, and $TMPDIR now points to that location.

This change does not change the underlying storage characteristics of $TMPDIR. The directory continues to use the local storage on the compute node and is intended for temporary files created during a job. Its contents are still automatically cleaned up after the job ends.

Most applications and scripts that use the $TMPDIR environment variable should continue to work without modification. However, scripts that explicitly reference /local_scratch/slurm.$SLURM_JOBID should be updated to use $TMPDIR instead.

For more information about local scratch storage and $TMPDIR, see the ⁠Palmetto storage documentation.

New Palmetto Desktop

As part of this maintenance, RCD updated Open OnDemand with a new Palmetto Desktop experience.

The New Palmetto Desktop provides an updated way to launch and use a graphical desktop environment on Palmetto through Open OnDemand. Users can access the new desktop from the Open OnDemand interface alongside other interactive applications.

We encourage users who work with graphical applications or prefer a desktop environment on Palmetto to try the New Palmetto Desktop and share any feedback or issues with the RCD team.

Clemson University at PEARC’26

During the week of July 26th, several members of Clemson’s Research Computing and Data (RCD) team will be attending the Practice and Experience in Advanced Research Computing (PEARC) 2026 conference in Minneapolis, MN.

While our team is away, please note that response times for user support inquiries may be delayed.

This year, our team has three accepted publications that we will be presenting at the conference. Below are the details of each and links to helpful resources.

Continue reading “Clemson University at PEARC’26”

Summer 2026 Palmetto Maintenance Scheduled

The RCD team has scheduled its annual summer maintenance for Palmetto 2 and Indigo before the start of the Fall semester.

Maintenance will begin on Friday, August 7, 2026, at 9:00 AM. During the maintenance window, all RCD services will be unavailable.

The planned maintenance includes:

  • Minor operating system upgrades
  • Upgrades to the Indigo Data Lake

These updates are necessary to maintain the security, reliability, and stability of the cluster for the Fall semester.

There are no plans to purge scratch storage during this maintenance. However, users should remember that scratch storage is not backed up. Any important data should be stored in home or project storage.

The summer maintenance is scheduled to conclude on Wednesday, August 12, 2026, at 9:00 AM. If maintenance is completed ahead of schedule, RCD will notify users by email as services become available.

Reduced Cluster Capacity Due to Datacenter Cooling Issue

We are currently experiencing a chiller outage at Clemson’s datacenter. To help reduce the cooling load and maintain system stability, we have temporarily limited the number of jobs that can run concurrently on the cluster.

As a result, queue wait times will be longer than usual until the issue is resolved.

We apologize for the inconvenience and appreciate your patience while we work through this situation. We will provide updates here as they become available.

Update: 2026-06-29 9:45PM

The datacenter cooling issue has been resolved. The running job limit has been set back to normal and queue times will start to improve.