Update (7/15/2025 4:18PM): The necessary changes to secure the network were made with no incident.
On Monday, July 14th, the RCDI team became aware of a Palmetto related network security vulnerability that needed to be patched. Palmetto admins made the necessary changes around 10:50 AM after a successful test. After this change went live, connectivity between the core Ethernet network devices dropped, causing Palmetto systems and services to go offline. Administrators worked quickly to revert the changes and systems and services started to restore by 11:45.
The RCD team apologizes for this unanticipated service interruption.
Administrators are evaluating the changes to determine why this connectivity issue occurred, and will be scheduling a time in the future to retry the necessary changes.
Interactive jobs were terminated during this outage. Some batch jobs would have also failed during this time. Users should double-check the output of their completed jobs and resubmit if necessary.
