There will be a partial outage on February 24, 2025, at 9 AM. We expect the maintenance to take approximately one hour to complete.
We have identified an unexpected issue with one of the network switches in Palmetto, requiring us to reboot the switch. This will only affect a subset of compute nodes on Palmetto.
We are preventing new jobs from landing on the affected nodes to minimize disruptions. Jobs currently running on these nodes will be allowed to continue until the maintenance period begins. Users will still be able to log in, submit jobs, and use other RCD services, such as Open OnDemand. However, please keep in mind that you may experience extended wait times due to the affected compute nodes.
We have chosen to perform this emergency maintenance as soon as possible to avoid a larger, unplanned outage. We apologize for any inconvenience this may cause.
If you have any questions, please reach out to us by submitting a support ticket.
