Abstract Previous research suggests good automation etiquette can yield positive effects on user performance, trust, automation reliance, and user confidence – especially in personified or anthropomorphized technologies. The current study examined the impact of automation etiquette and task-criticality in non-personified technology. The study used a computer-based automation task to examine good and bad automation etiquette […]
Pak, R., Rovira, E., & McLaughlin, A. C. (in press). Polite AI mitigates user susceptibility to AI hallucinations. Ergonomics. https://doi.org/10.1080/00140139.2024.2434604 Abstract With their increased capability, AI-based chatbots have become increasingly popular tools to help users answer complex queries. However, these chatbots may hallucinate, or generate incorrect but very plausible-sounding information, more frequently than previously thought. […]
Burgoyne, A. P., Mashburn, C. A., Tsukahara, J. S., Pak, R., Coyne, J. T., Foroughi, C., Sibley, C., Drollinger, S. M., & Engle, R. W. (in press). Attention control measures improve the prediction of performance in navy trainees. International Journal of Selection and Assessment. https://doi.org/10.1111/ijsa.12510 Abstract Military selection tests leave room for improvement when predicting […]
Richard Pak, psychology professor and director of the Human Factors Institute at Clemson University, has received more than $560,000 from the National Science Foundation (NSF) to examine how cognitive abilities, including attention and memory, influence users’ performance with automated systems.
Mashburn, C. A., Burgoyne, A. P., Tsukahara, J. S., Pak, R., Coyne, J. T., Sibley, C., … & Engle, R. W. (2024). Knowledge, attention, and psychomotor ability: A latent variable approach to understanding individual differences in simulated work performance. Intelligence, 104, 101835. Abstract: We compare the validity of personnel selection measures and novel tests of attention control […]
Our paper: Textor, C., Zhang, R., *Lopez, J., *Schelble, B. G., McNeese, N. J., Freeman, G., Pak, R., Tossell, C., de Visser, E. J. (2022). Exploring the Relationship Between Ethics and Trust in Human-AI Teaming: A mixed methods approach. Journal of Cognitive Engineering and Decision Making. Has been selected as the best article of 2022 in the […]
Our recent paper has been selected as the Psychonomic Society’s 2023 Best Article for Psychonomic Bulletin & Review: Draheim, C., Pak, R., Draheim, A. A., & Engle, R. W. (2022). The role of attention control in complex real-world tasks. Psychonomic Bulletin & Review. https://doi.org/10.3758/s13423-021-02052-2.
Our recent paper has been accepted for publication. Pak, R., & Rovira, E. (2023). A Theoretical Model to Explain Mixed Effects of Trust Repair Strategies in Human-Machine Interaction. Theoretical Issues in Ergonomics Science. https://doi.org/10.1080/1463922X.2023.2250424 An uncorrected preprint is available here. Abstract: The topic of an autonomous system initiating trust repair has generated intense interest from researchers […]
Our latest paper is published: Lopez, J., *Textor, C., *Lancaster, C., *Schelble, B., Freeman, G., Zhang, R., McNeese, N., & Pak, R. (2023). The complex relationship of AI ethics and trust in human–AI teaming: insights from advanced real-world subject matter experts. AI and Ethics, 1-21. Download PDF Abstract: Human-autonomy teams will likely first see use within […]
Our latest paper is published in the Journal of Experimental Psychology: General: Burgoyne, A. P., Tsukahara, J. S., Mashburn, C. A., Pak, R., & Engle, R. W. (2023). Nature and measurement of attention control. Journal of Experimental Psychology: General. Advance online publication. https://doi.org/10.1037/xge0001408 Abstract: Individual differences in the ability to control attention are correlated with a wide range […]
