Center for Health Facilities Design and Testing

Identifying and Reducing Errors in Perioperative Anesthesia Medication Delivery (OR SMART)

The major goal of Identifying and Reducing Errors in Perioperative Anesthesia Medication Delivery (OR SMART) is to engineer reductions in anesthesia medication errors in operating rooms. This study uses a systems’ engineering approach to improve decision making, reduce procedural and technological vulnerabilities and improve the work environment and culture. A highly experienced multi-disciplinary team of clinicians, scientists and engineers is using a combination of innovative techniques to address this threat to patient safety in the most comprehensive study of anesthesia medication safety systems ever conducted.

Sponsor: Agency for Healthcare Research Quality

Project period: 2018 – 2021

AIM 1. Explore Solutions to Failures in Diagnosis, Selection and Prescribing of Intraoperative Anesthesia Medication.

AIM 2: Develop methods to reduce failures in the preparation, administration and recording of intraoperative anesthesia medication

AIM 3: Understand and improve workspace design and safety culture to influences anesthesia medication selection and delivery.

Click here to view the team

Human Factors Considerations in the Design and Implementation of Telemedicine-Integrated Ambulance-based Environments for Stroke Care

This collaborative project examines the process flow, workload and usability issues associated with ambulance-based telemedicine to evaluate and provide the requisite treatment to stroke patients in transit to the hospital. The goal is to understand the cognitive, physical and temporal demands placed upon caregiving teams in geographically dispersed remote locations, and to evaluate the potential for user/design errors that characterize the use of Information Technology (IT) systems in high-stress environments.

Sponsor: Agency for Healthcare Research Quality

Project period: 2019 – 2020

AIM 1. Evaluate the demands placed on the caregivers, the usability of the telemedicine system, and the barriers in the workflow associated in a telemedicine-integrated, ambulance-based setting for stroke care using the SEIPS 2.0 framework.

AIM 2: Iteratively develop and refine guidelines and recommendations for large-scale implementation of telemedicine systems for stroke care in ambulances.

The project seeks to develop guidelines for a system that can efficiently integrate telemedicine systems on ambulances to enhance caregiver-telemedicine system interaction and streamline workflow without increasing the physical, cognitive and/or temporal workloads on the stakeholders who use these systems.

Click here to view the team

Systems Evaluation of Pediatric Intensive Care Unit Rooms

The simulation team at Children’s Healthcare of Atlanta has conducted several simulation-based evaluations of physical mock-ups as part of the design process for a new 400-bed freestanding children’s hospital. These simulations have highlighted the specific human factors and workflow challenges posed by room design, especially in critical high-risk situations. The purpose of this project is to focus on one particular high-risk patient care environment – the pediatric intensive care unit (PICU) room. This study utilizes videos of simulations conducted in high-fidelity physical mock-ups of PICU:
1. To conduct a systems evaluation of the PICU room in the context of multiple scenarios associated with a high-risk patient.
2. To simulate observed workflows and disruptions in a mirrored PICU room to identify design challenges and potential solutions
Sponsor: Children’s Healthcare of Atlanta
Project period: 2020

Impact of Windows on Patient Experience

Several studies have shown that daylight has a significant impact on patients in healthcare facilities including reduced length of stay, reduced perceived pain, reduced intake of pain medication, and reduced depression. Other studies have shown that the type of window view (nature vs. non-nature) also impacts health outcomes such as perception of pain and length of stay. However, none of these published studies describe in any detail how windows should be designed and incorporated into patient rooms to achieve the maximum benefit in terms of health outcomes, patient experience and satisfaction. The purpose of this two-part study is to obtain users’ perceptions about the windows in their room during their inpatient hospital stay and to get input regarding different aspects of window design.
1. The first part of the project will involve an online survey conducted with individuals who have received inpatient care in the last one year.
2. The second part of the project involves evaluating the impact of different window/blind conditions on patients receiving care on an inpatient unit.
Sponsor: View, Inc.
Project Period: 2020-2021

Realizing Improved Patient Care through Human-centered Design for Pediatric mental and behavioral health in the Emergency Department (RIPCHD.PED)

The purpose of this multiyear multidisciplinary Agency for Healthcare Research and Quality (AHRQ) funded patient safety learning lab is to develop pediatric care environments in the ED that promote safe, efficient and effective care by minimizing unnecessary stressors for patients while also improving provider well-being. This project includes a focus on the needs of children and their caregivers in order to address mental and behavioral health (MBH) care in the emergency department (ED). Collaborating institutions include Clemson University (CAAH, Industrial Engineering and College of Behavioral, Social and Health Sciences), Prisma Health, and the University of South Carolina. PI: Anjali Joseph. Project period: 2022-2026

Investigating the Use of Exoskeletons for Reducing Musculoskeletal Injuries in Surgical Care Tasks

Anjali Joseph and the Center for Health Facilities Design and Testing (CHFDT) research team are working on an Agency for Healthcare Research and Quality (AHRQ) funded project with Assistant Professor of Industrial Engineering Jackie Cha entitled, “Investigating the Use of Exoskeletons for Reducing Musculoskeletal Injuries in Surgical Care Tasks.” The goal of the project is to determine the best exoskeleton to use for specific jobs in the operating room to reduce staff injuries.

Improving Maternal Health Outcomes: Role of the Built Environment

Image by Sara Kennedy

By: Brooke A. Karlsen, MSN, BSN, RN, NEA-BC

Maternal care was an early clinical interest for me and this interest inspired me to pursue nursing so many years ago. As a student in the certificate program in Leadership and Innovation in Health + Design at Clemson University, I am enjoying studying the connections between healthcare policy, nursing and the design of the built environment. Last semester, I had the opportunity to undertake research on an area of public health policy and explore its connection to the built environment. I chose to study maternal mortality and morbidity and its relationship to the design of the built environment. In conducting the research, I was saddened to see the trends in the U.S. and feel called to do what I can in my new career, blending my extensive experience in healthcare with planning, design and construction to make a difference through the built environment.

I learned that the maternal mortality rate in the U.S. has risen consistently since data collection began from 7.2 deaths per 100,000 in 1987 to 17.3 in 2017. The maternal death rate exceeds that of 40 other countries and the U.S. is one of only eight countries worldwide and the only developed nation where maternal mortality has actually increased over the past three decades. Additionally, for every maternal death there are estimated to be 70 cases of severe morbidity, and many more near misses that are not quantified. With up to 60% of maternal deaths being categorized as preventable, there has been heightened interest in the clinician, patient and institutional factors that contribute to poor maternal outcomes, and to identify potential areas for intervention.

While there is a large body of literature outside of obstetrics linking care environment with patient outcomes, there is limited research on the impact of the physical environment of obstetric care on maternal morbidity and mortality. What I did learn from the limited research found on birth environments, is that there are three important built environment themes which promote normal physiological birth processes, influence the need for medical interventions, and effect cesarean section rates. The three areas that architects, clinicians and healthcare administrators should consider for design and research in birth settings are the overall aesthetics of maternal care environments, the design of the birth room as well as unit layout and design. These influences, in turn, impact maternal mortality and morbidity, both directly and indirectly.

Aesthetics

The overall aesthetics of the birth experience are important in helping to avoid triggering a fear cascade in the laboring woman, which is known to affect the birth processes by disrupting the normal physiological hormonal response in labor. The aesthetics of the space are extremely important and include all the areas the woman will encounter throughout hospitalization, and should be designed to promote relaxation. Included are the use of warm colors, textured surfaces, a homelike look for furnishings and fabrics as well as the use of soft lighting, natural light, and views of nature. Artwork, posters or symbols using the female archetype, located in strategic places in birth rooms or the unit where the laboring woman might walk, have been shown to be calming and helping to decrease stress.

Birth Room

The birth room contributes to the normal physiological processes of labor. Labor progressing naturally on its own lessens the need for medical interventions. In addition to the birth room aesthetics, birth rooms must have the essential technical equipment such as fetal monitoring capabilities and neonatal care equipment immediately available. However, for some, its’ presence might trigger anxiety or fear, so housing it in concealed cabinetry unless needed is recommended. Similarly, access to emergency supplies in the room is essential to prevent delays in necessary care, but like other technical equipment, should be concealed whenever possible. Another aspect that can trigger the fear cascade is lack of privacy. The spatial filter, which is the interface between the public corridor and the room itself, is a design element to consider. Privacy curtains, half walls, or doors angled in a way that protects the inside of the room from view from the hallway can be utilized to enhance the sense of privacy.

Features of the birth room layout contribute to the normal physical mechanisms of labor. The room’s size, shape and layout configuration should allow for flexibility to change the room for the different phases of labor and to facilitate the woman utilizing the space in a way most comfortable for her. The laboring woman needs to be able to move around and assume varied positions, so having space for optimal equipment such as birthing stools, bean bags, gym mats, wall bars, along with accessible bathrooms with showers and birthing tub is necessary. The amount of time the woman spends lying in bed impacts the progression of labor (less being better), therefore, the ability to easily move the bed out of the way should be factored into the design. Because continuous labor support is linked to successful outcomes of labor, having sufficient space in the labor room for the supporter and their belongings should be prioritized. Lighting and temperature of the rooms should be capable of being controlled by the woman and or her supporter.

Unit Layout/Design

Beyond the spaces that the laboring woman encounters during the birth process, the overall unit layout has important implications for minimizing morbidity. Because obstetric hemorrhage is a leading cause of maternal death and morbidity, managing hemorrhage requires ready access to life-saving equipment, medications and blood products. In particular, birth units should regularly reassess current practices, logistics, and locations of blood products relative to where they might be needed. At “baseline” blood storage be in the same building as the labor unit, but a “better” practice would be storage on the same floor, and “best” practice would be storage of blood product right outside the cesarean section operating room.

Additional insight into the importance of unit layout emerged from the Ariadne Lab and Mass Design Group’s exploratory study linking facility design with cesarean section rates. High cesarean rates having been identified as a key factor in the increasing maternal morbidity and mortality rates. They concluded that more deliveries per labor room, fewer labor rooms per operating room, higher ratio of overflow beds to labor rooms, longer distances between spaces, proximity of on-call rooms, and lower percent of support areas designated as collaborative spaces, were all associated with higher cesarean delivery rates. Limited unit or facility capacity, high workload, and limited accountability for decision–making all contribute to the clinical decision to perform a cesarean section. Normal vaginal delivery is both space and clinical resource-intensive, whereas a cesarean delivery requires only a few hours of clinical attention. When under pressure to make more space for incoming patients, or in times of staffing shortages, a decision point of whether to continue to attempt vaginal delivery or expedite things by performing a cesarean birth is reached. Thus, design elements can play a significant role in that decision.

Conclusion

Despite the limited number of robust studies on the built environment for labor and delivery, the research that exists supports the essential role of the built environment in promoting physiologic labor processes and reducing maternal morbidity and mortality. These initial studies provide some direction for healthcare planners and designers. However, further research is much needed! Looking to the practices and processes from other countries who have succeeded in reducing the alarming mortality and morbidity rates should also be pursued.