Staff Recognition

From time to time, our customers let us know how we’re doing. Below are encouraging words we’ve received from those we support regarding members of our staff. If you would like to recognize a member of University Facilities for outstanding service, please let us know.

Custodial Services

From Kay Shaw,

Karen Westmoreland, Custodian

Edna Sims, Custodian

I am writing to compliment two staff members in your department, Ms. Edna Sims and Ms. Karen Westmoreland. I have had the opportunity to see these employees in action as I have been working some in Sikes Hall. I cannot say enough about how well they perform their job duties. The building is maintained beautifully. These employees are always on the go. They are so pleasant and welcoming when you see them any time during their day, even though they have been hard at work by the time the workday begins for many others.

Kay Shaw,
Office of Budgets and Financial Planning

Custodial Services

From Connie Robinson,

Charles Brown, Custodial Services Manager

Charles Brown, Custodial Services Manager

I would like to commend you for hiring the company Jet Set to clean the exterior of Lee Hall. We appreciate the efforts and positivity that cleaning of the external walls and walkways bring to our area. Whether we like it or not – appearance has a great bearing upon the impact as to how others judge us. Our surroundings are taking on a whole new life of exuberance and pride, not only for us, but to those who visit or study in Lee Hall.

Connie Robinson,
College of Arts, Architecture, & Humanities

Central Area Maintenance Team

From Donna Jervis,

Herb Parham, Central Area Manager

Herb Parham, Central Area Manager

I work in the Dean’s office of Edwards Hall and we have had a lot of craziness lately.  I wanted to say thank you to the ones who have helped us through this. They have been professional and courteous and with the line of work your team does, it deserves to be recognized. Watching what Facilties employees have done for our building, I cannot imagine what they deal with in other buildings. Watching what your team has had to put up with in the past 2 or 3 weeks in our building, I would have lost it… but, your team worked together and got the job done.  For that, we are thankful!

Donna Jervis,
Office of the Dean, College of Behavioral, Social, and Health Sciences

Perimeter Area Maintenance Team

From Lillian Harder,

Mack Whitmire, West Area Maintenance Supervisor

Mack Whitmire, West Area Maintenance Supervisor

David and I are astounded at the repairs and changes that are happening over here, and we are most appreciative.  We went downstairs today to find new ceiling tile being replaced in an area that was just horrible.

We have never had such fast service at the Brooks Center, and we are happy to get used to this!

Lillian Harder,
Artistic Liaison & Utsey Series Director, the Brooks Center

Roger Wiggins, Minor Projects

From Alex Feltus,


Roger Wiggins, Minor Projects

Roger Wiggins just informed me that a BRC300 renovation project he managed for my department is 99% complete and on time. Roger made the entire process easy and went above and beyond. I just wanted to send a little praise his way and hope you see the value in his efforts improving our great University.

Alex Feltus,
Associate Professor, Department of Genetics & Biochemistry