Tag: published

Our new research has just been published. The full text PDF is available by clicking here.

Citation:
Pak, R., Rovira, E., McLaughlin, A. C., & Leidheiser, W. (2017, April 10). Evaluating Attitudes and Experience With Emerging Technology in Cadets and Civilian Undergraduates. Military Psychology. http://dx.doi.org/10.1037/mil0000175

Evaluating Attitudes and Experience With Emerging Technology in Cadets and Civilian Undergraduates.

Abstract: Existing research on the characteristics of digital natives, traditionally defined as those born after 1980, has shown subtle differences in how they approach technology compared with other cohorts. However, much of the existing research has focused on a limited set of conventional technologies, mostly related to learning. In addition, prior research has shown differences within this cohort in how they respond to autonomous technology (e.g., trust, reliance; Pak, Rovira, McLaughlin, & Baldwin, 2016). The purpose of this short report, representing the first wave of data collection in a larger study examining technology experience and attitude change, is to directly address 2 shortcomings in the literature on digital natives which tends to emphasize: (a) civilian students; and (b) conventional, often learning technologies. We addressed these 2 issues by recruiting 2 subgroups of digital natives (students and military cadets) and assessing attitudes and experience with a wide range of technology spanning from conventional (e.g., mobile) to emerging (e.g., robotics). The results showed that that both groups were surprisingly unfamiliar with emerging consumer technologies. Additionally, contrary to expectations, cadets were significantly, albeit only slightly, less experienced with mobile technologies, VR/augmented reality, social media, and entertainment technology as compared to civilian undergraduates.

Our latest research on automation and aging has just been published and is available for download.

Pak, R., Fink, N., Price, M., Bass, B., & Sturre, L. (2012). Decision support aids with anthropomorphic characteristics influence trust and performance in younger and older adults. Ergonomics.

Abstract: This study examined the use of deliberately anthropomorphic automation on younger and older adults’ trust, dependence and performance on a diabetes decision-making task. Research with anthropomorphic interface agents has shown mixed effects in judgments of preferences but has rarely examined effects on performance. Meanwhile, research in automation has shown some forms of anthropomorphism (e.g. etiquette) have effects on trust and dependence on automation. Participants answered diabetes questions with no-aid, a non-anthropomorphic aid or an anthropomorphised aid. Trust and dependence in the aid was measured. A minimally anthropomorphic aide primarily affected younger adults’ trust in the aid. Dependence, however, for both age groups was influenced by the anthropomorphic aid. Automation that deliberately embodies person-like characteristics can influence trust and dependence on reasonably reliable automation. However, further research is necessary to better understand the specific aspects of the aid that affect different age groups. Automation that embodies human-like characteristics may be useful in situations where there is under-utilisation of reasonably reliable aids by enhancing trust and dependence in that aid.

Practitioner Summary: The design of decision-support aids on consumer devices (e.g. smartphones) may influence the level of trust that users place in that system and their amount of use. This study is the first step in articulating how the design of aids may influence user’s trust and use of such systems