Category: InfoEd

The InfoEd Compliance modules supporting our IRB, IACUC, and IBC processes will be offline on 05/01/2023 from 5:30PM to no later than 7:30PM for database patching. After the completion the Compliance modules will become available again.

Update: InfoEd database patching has been completed (7PM EST). You may resume using the IRB, IBC and IACUC compliance modules.

On Wednesday, March 22^nd, InfoEd will be unavailable.  CCIT and the InfoEd Administrators will be conducting a disaster recovery exercise on our production environment. This is a test to insure that in the event our servers fail locally, the InfoEd application can be accessed from an off-site location.  We have blocked the entire day, however, for the past 3 years, the system has been available by noon on the day of the exercise.

Update: The testing has been completed. You may resume InfoEd related tasks. – 11:15AM 03/22/2023

The InfoEd Compliance modules supporting our IRB, IACUC, and IBC processes will be offline on 02/13/2023 from 5:30PM to no later than 7:30PM for database patching. After the update the Compliance modules will become available again.

Update: Patching has been completed. IRB, IBC, and IACUC modules are functioning normally. – 2/14/2023

The InfoEd Compliance modules supporting our IRB, IACUC, and IBC processes will be offline on 11/1/2022 from 5:30PM to no later than 7:30PM for database patching. After the update the Compliance modules will become available again.

Update: InfoEd database patching is complete. Operations nominal.

Office of Research Compliance

Some users are reporting issues accessing or logging in to InfoEd this morning. They may be presented with a “500 – Internal server error”. Clearing browser cache does not help. This issue is being investigated.

Update: The issue should be resolved (2Pm EST).

Office of Research Compliance

The InfoEd Compliance modules supporting our IRB, IACUC, and IBC processes will be offline on 8/1/2022 from 5:30PM to no later than 7:30PM for database patching. After the update the Compliance modules will become available again.

Office of Research Compliance

Some users are reporting issues logging in this morning. They may be presented with a “500 – Internal server error”. This issue is being investigated.

To work around the issue. Wait a few minutes then refresh the page. Many times this helps. Try again later if not.

Update: The InfoEd server was restarted. The issue should be resolved. – 7/11/2022 10:15AM EST

Office of Research Compliance

When IBC, IRB or IACUC approval is granted, the InfoEd system will automatically provide the appropriate approval letter to the PI.  To find the Initial Application approval letter (Amendment (etc) approval letters will be similar) do one of the following:

• via Email –  Search the PI’s email for the approval letter. The attached PDF file will be the approval letter. Depending on the compliance program, the email title and attachment will follow the following format that can searched for:
  • IBC – The Initial Application approval email will be titled “Initial Application Approved”. The attachment will be called “Initial Application Approved.pdf”. The Email will appear to be from the IBC Administrator “Hope Smith-Sielick”.
  • IRB – The Initial Application approval email will be titled “Protocol IRBXXXX-NNNN has been approved”. The attachment will be called, depending on the application type, “<<Application Type>> Determination.pdf” for example: “Expedited Determination.pdf” or “Exempt Determination.pdf”. The Email will appear to be from “IRB Office, -“.
  • IACUC – The Initial Application approval email will be titled “<<AUP Number>> Has Been Approved”. The attachment will be called “Approval Memo.pdf”. The Email will appear to be from “IACUC Office”.
• via Login – Log directly into InfoEd (https://infoed.clemson.edu) then click the orange Messages tab at the top. Next, search messages for the attached approval letter. This message will be very similar to email that was sent out to the PI. It will include the approval letter as a PDF attachment.
• Contact ORC – If you still cannot find  your approval letter you may contact the Office of Research Compliance for a copy.

Office of Research Compliance

The Office of Research Compliance is excited to announce our updated website. We have tried to provide easier navigation, buttons to our most common links, and a clearer presentation of our content. If you have any questions or comments about our site, please contact us at orc@clemson.edu.

Office of Research Compliance

The IACUC, IBC and IRB Compliance modules were briefly unavailable this morning (Error 500 observed). The issue is resolved and the system is functioning normally at this time.

Office of Research Compliance