Month: June 2023

CCIT has begun the second phase of upgrading the architecture for the web-accessible people.clemson.edu servers because the current system has reached end-of-life; the first phase was completed in February 2023. If you are an owner of one of these sites, you should receive an email from CCIT regarding this upgrade. Beginning July 7, please review your website using the instructions found in the HDKB article linked below and make any necessary changes prior to the planned go-live date of September 30, 2023.

Instructions to Access Personal Websites at Clemson for OL8/PHP 8.2 Upgrade

After July 7, any future changes made to your personal people.clemson.edu web space must be made on both the live production website and the testing development website. On September 30, the content on your development site will replace your current website. Follow the instructions found in the HDKB article linked above to test your website and make any future changes.

Link format for current live production site: http://username.people.clemson.edu
Link format for development site for testing: http://username.people82.clemson.edu
Note: Replace “username” with your Clemson username in the links listed above to access your personal web space.

Part of this phase includes updating to a newer version of PHP (version 5.4 to 8.2). This large jump in PHP versions is likely to have an impact on any applications on your website built with PHP. We need all administrators to verify that their websites are not affected. Specific versions and details can be found in the HDKB article linked above.

If you are an owner of a people.clemson.edu web space, CCIT will contact you with further updates on the upgrade and how to edit your pages. Please email ithelp@clemson.edu if you have questions, need assistance, or would like for CCIT to decommission a website.

To continue sharing information and offering updates, CCIT’s Research Computing and Data (RCD) will host an interactive Town Hall on June 20. During this meeting, members of the RCD team will present the following updates and topics for discussion:

• The Palmetto condominium model
• New services since the previous Town Hall (Dec. 2022)
• Palmetto maintenance on July 10-14, 2023
• Transitions from PBS to SLURM scheduler post-July maintenance in Palmetto
• Organization of the new faculty advisory body called the “Research and Data Computational Advisory Team” (REDCAT)
• Deployment of the Indigo highspeed storage data lake
• Retirement of ZFS storage
• Slower Help Desk ticket responses during July 24-28, 2023
• Open Discussion and Q&A

Attendance of this virtual town hall is encouraged for members of the campus community who may work directly with these topics or are curious to learn more about updates in CCIT’s RCD group. Please register in advance for this virtual meeting.

On Sunday, June 11, 2023, PeopleSoft and Banner/iRoar services will be down from 7 a.m. – midnight EDT for CCIT engineers to conduct mandatory server hardware updates. These updates will enhance operations and safety. Impacted services include: 

• PeopleSoft – including, but not limited to, Employee Self-Service, paystubs, W-2s and job applications
• Banner/iRoar – including all iROAR applications such as Student Self-Service, Faculty/Advisor Self-Service, and course registration

Normal access to both PeopleSoft and Banner/iROAR applications should be restored by Monday, June 12, 2023 at 12 a.m.

If you run into issues or need assistance, please contact CCIT by emailing ITHELP@clemson.edu, calling/texting (864)656-3494 or visiting support.clemson.edu. Thank you for your patience.