CCIT News and Notices

Week of December 15, 2025

Welcome to CCIT This Week, where we give you a rundown of news, events, tips and more. Follow us on social media for information and timely updates.

• Instagram
• Facebook
• X
• Link

CCIT This Week will return in January 2026. We hope you have a restful Winter Break, Tigers!

News

Graduating seniors, don’t lose your stuff! Graduation is an exciting time for every Tiger, but it unfortunately does mean a change to some of the software and services you’ve grown accustomed to during your time at Clemson. Learn how to prepare your technology and data before graduation.

Clemson’s CheckIT technology governance process has new updates to streamline approvals. Submit requests before making any purchase to avoid delays, and have the actual user submit rather than a proxy for faster processing. Recent updates include an expanded exceptions list, particularly for faculty using free research applications on the Palmetto Cluster.

Beware of SEO poisoning, where cybercriminals manipulate search results to push fake websites to the top. These malicious sites can steal your credentials or install malware. Protect yourself by carefully checking URLs for misspellings, being cautious of sponsored results, and typing trusted website addresses directly into your browser instead of searching for them.

December Tech Tip

Getting a new device over the holidays? Learn how to reactivate Duo Mobile on your new phone or tablet to continue accessing Clemson systems. Of course, CCIT is here to help if you have questions!

Graduation is an exciting time for every Tiger, but it unfortunately does mean a change to some of the software and services you’ve grown accustomed to during your time at Clemson. Luckily, with a few minutes of review, you can prepare your technology and data for graduation.

Frequently Asked Questions

Do I keep my Clemson Google account?

Graduates will have access to their Clemson Google account for one year following graduation. Please note that forwarding of your @clemson.edu email address will cease soon after your username is deactivated. We suggest updating your contacts or accounts to use a different email address so you don’t lose anything when your account is closed.

We recommend you move your Google Drive files to another cloud storage service or personal Google Drive account in preparation for the closure of your Clemson Google account after one year. You can use Google Takeout (takeout.google.com) to export your Google account data if you wish to store it elsewhere, or you can use the transfer service (takeout.google.com/transfer) if you plan to move it to another Google account.

What about the files in my other cloud storage accounts?

• Your access to Box and OneDrive will end one year after graduation. We recommend that you download your files from those accounts as soon as possible, so you don’t forget about them. 
• Any files you create and manage in CUapps (Citrix) are stored on your U: drive (also called Home Directory). You will have access to your U: drive for one year after graduation, so be sure to download those files before you lose them. The CCIT Knowledge Base contains instructions to access your U: drive for macOS and Windows.
• If you use the Palmetto Cluster or any of Clemson’s research computing storage, we recommend you download your data from there as well. For research computing assistance, contact Research Computing and Data.

What software do I keep?

Once you graduate, you will no longer qualify to reinstall Clemson’s site-licensed software.  Access to the Adobe Creative Cloud will be disabled upon graduation as well. Make sure to save copies of your Adobe files, projects and assets, or use these instructions from Adobe on how to transfer your assets to a new Adobe profile. 

Can I download my submitted Canvas assignments?

Yes. Visit our CCIT Knowledge Base for step-by-step instructions.

Is there anything else I should do?

• Save a copy of your unofficial transcript after final grades are submitted. After your Username is deactivated, you will no longer be able to access your unofficial transcript—we suggest you save a copy sooner rather than later. After your Username is deactivated, you will have to request an official copy for a fee, as directed by the Registrar’s transcripts page.
• Save a copy of your tax records. After your Username is deactivated, you will no longer be able to access iRoar for your billing information. If your account is deactivated and you need to get these records, contact CCIT at (864) 656-3494.

If you have any questions or need assistance, please contact CCIT Support by calling/texting (864) 656-3494, emailing ITHELP@clemson.edu or starting a chat by clicking the orange chat box on this page.

Clemson University’s technology governance process, CheckIT, continues to evolve to better serve faculty, staff and researchers as they evaluate, purchase or renew technology solutions.

University employees are reminded to complete the CheckIT process before making any purchase or contract commitment. Submitting a request after a purchase has already been made can lead to delays, unplanned costs or—in some cases—inability to approve use of the product.

To help ensure timely approvals, CCIT also encourages the actual user or project owner, rather than an administrative assistant or proxy, to submit CheckIT requests. The person who will be using the software or service is often best equipped to answer the technical and usage questions that determine risk and compliance. Requests submitted by individuals without the necessary details slow down the process for everyone.

Recent updates include an expanded exceptions list, particularly benefiting faculty using free research applications on the Palmetto Cluster. If you are in doubt about whether to submit a solution for review, please reach out to itgov@clemson.edu.

Finally, campus users should begin preparing for the end-of-year freeze period in mid-December through the first week of January. New requests during this time will not be processed until the new year.

For more information, including the updated exceptions list and submission guidance, visit clemson.edu/ccit/checkit.

As Microsoft updates are applied, some Clemson University faculty and staff may notice changes to their names on the Microsoft 365 accounts or in Outlook. To modify or revert your first name back to a preferred first name, there are a few steps to follow:

1. Go to: my.clemson.edu
2. Click: the top-right profile icon and select “log in”
3. Log in: using your Clemson credentials
4. Click: on your profile picture in the upper right corner
5. Select: “My Profile”
6. Click: “Set a preferred name”
7. Review: the information, select “I Agree,” enter your preferred name (32 characters or less, alpha characters, space, or hyphen only), and select “Save”

Please note that these changes may take a day to update across the systems. If you have any additional issues or questions, contact your area’s IT consultant or the CCIT Support Center.  

Following a recent update to Kronos, University users will now need to use a new link to log in. The new Kronos URL, effective September 8, 2025, is: https://kronos.app.clemson.edu/

If you currently have the old Kronos link saved in your bookmarks, please update it to the new URL.

For Kronos mobile app users:
If you use the Kronos mobile app (also known as UKG Workforce Central), follow the instructions below to update the server URL within the app settings to the new URL. Open the UKG Workforce Central settings, remove the old server URL and replace it with: https://kronos.app.clemson.edu/wfc

From an iPhone (pictured left):

1. Open Settings
2. Select Apps
3. Select UKG Workforce Central
4. Paste https://kronos.app.clemson.edu/wfc in the Server URL field.

From an Android phone (pictured right):

1. Open the UKG Workforce Central app
2. Tap on the three vertical dots on the bottom menu bar
3. Select Settings
4. Select Server Address
5. Paste https://kronos.app.clemson.edu/wfc in the Server Address field
6. Select ‘OK’

Please note that the app may take a few minutes to load after changing the Server URL. Follow these instructions if you need to set up the Kronos app on your device for the first time.

If you are still having issues accessing Kronos via web or mobile, contact the CCIT Support Center or your area’s IT consultant.