This past Tuesday Spotify and Discord users were met with surprise after being logged out of their accounts. When they tried to log back in, they were met with the error message that something was wrong with their username or password. As when most internet outages occur, users took to other forms of social media to discuss.
Spotify is a Swedish music streaming platform and one of the largest in the world. It is estimated that more than 175,000 users experienced issues with their Spotify account. Discord is a VoIP communication system platform where users can communicate with each other through various digital means. It is estimated that more than 61,000 users experienced issues on Discord.
After occurring on March 8, search terms “Spotify” and “down” generated 258.21K mentions and reached 690.53 million users. Sprinklr data shows the 125,597 of the mentions spiked at 1pm when the outage initially occurred. Search terms “Discord” and “down” generated 151.96K mentions and reached 346.85 million users.
No definite cause of the outage has been identified, however Discord did mention that their issue could be linked to using Google Cloud services. Google Cloud is a cloud computing service that hosts services for compute, storage and application development on Google’s hardware system. Spotify did not comment on the reason behind their outage, but it is assumed that they experienced the same issue.
While Spotify and Discord worked to get their system back online, users enjoyed lamenting about the outage on Twitter:
me pretending idc ab spotify not working so that it magically works again pic.twitter.com/3uCxZJjNcL
— MW🤍 (@mmiawatson) March 8, 2022
Us running to Twitter to see if Spotify and Discord is down for everyone else #spotifydown https://t.co/1XWQVhrPP2
— H (@harshid_17) March 8, 2022
me joining my family downstairs for dinner after 8 years since Spotify and Discord are down: pic.twitter.com/0T5CigeG6Y
— ZaxPrefersTV (@zaxptv) March 8, 2022
While this will certainly not be the last technology outage users will experience, you can always count on the affected users to bond over these issues.
Author: Eden Wallace
