Using Analytics to Support Learners

June 13, 2022

Using Analytics to Support Learners

How do you know when to offer support to your learners? We pick up on behaviors that indicate a learner is “dropping off” in the course. These might include not participating in activities or discussions, not attending class, not turning in assignments, etc. Both Canvas and Kaltura have analytics features that can help you more effectively track learners’ progress and engagement so you can intervene before it’s too late.

Canvas New Analytics

  Line Graph of Analytics in Canvas

Canvas New Analytics is especially useful for getting a broad picture of who is participating in your class or not. It can be accessed in the Homepage Sidebar, usually on the right-hand side of the Home page of your Canvas course site. Canvas New Analytics can show you the following:

  • Course grades for all assignment types in the course with an option to select specific assignment types.
  • Weekly online activity with graphs to show which pages, assignments, activities, etc. students interact with the most.
  • Breakdowns of each student’s grades, on-time percentage, when they last participated, when their last page view was, how many page views they have accumulated, and how many participations they have accumulated.

All of these pages can be exported into a CSV file. You can also add additional course sections to each of these pages as you view them, using a drop-down menu.

Kaltura Analytics

Kaltura Analytics Icons

Kaltura video analytics can provide deeper information regarding your recorded content in your Canvas course. Click on My Kaltura in the global nav menu, choose a video, and select the miniature bar graph on the right-hand side of the screen. For any particular video, you can see the following information:

  • The impressions (the number of times a video has been seen but not necessarily played), plays, unique viewers, and the average completion rate.
  • You can easily see each learner’s number of impressions, plays, average completion rate, and total completion rate.
  • Where your Kaltura videos are being viewed, both internationally and in the United States, as well as what type of device your learners are using to view your content.

You can manipulate the date ranges for this information as well as export a number of CSV files.

What to do

Using Canvas inbox, you can quickly email learners who meet parameters that you set. For example, if you want to email all students who did not participate in the introductory discussion board, you can select to only message students who are missing that assignment.

When you do reach out, offer a warm and understanding tone, a simple yet clear message, and links to learner support such as the Advocacy & Success Student Resources webpage.

Upcoming Live Training


Quick Hits: Getting Started with Accessibility – This Quick Hits session is for faculty who are interested in beginning to make accessibility improvements to their courses. In 20 minutes, you will learn what accessibility means and how to start designing accessible content with the help of accessibility checkers. We will also briefly cover Canvas’ accessibility features, extending time on exams, and support options available at Clemson. Facilitated by Michelle Tuten, Accessibility Coordinator with Clemson Online, who brings eight years of digital accessibility experience. Pronouns: she/her/hers

Workshop Wednesday: Avoiding Burnout Using Course Design – This Workshop Wednesday focuses on specific and actionable course design strategies that can help faculty avoid becoming overwhelmed and thus leading to burnout. Instead of focusing solely on personal strategies for dealing with chronic stress, this workshop delves into specific teaching strategies and course design steps faculty can use to make their teaching work for them and their students. This workshop is for anyone teaching who is using online learning tools such as Canvas to supplement their course, as well as those teaching classes that are solely online. Facilitated by James Butler, Digital Learning Strategist.

Quick Hits: Getting Started with iClicker Basics – Whether you want to make your lectures dynamic by using real-time knowledge check quizzes or you want an easy way to poll your class about a topic, iClicker Cloud can help you. This Quick Hit is designed for those who are fairly new to navigating iClicker Cloud. Now is the perfect time to learn as we prepare our classes for Fall 2022. Join us for a brief overview of iClicker Cloud as we guide you through initial setup steps and demonstrate its functions. Facilitated by Clemson Online’s Learning Technology Specialist, Axel Ruiz.

Clemson Online – Where Tech and Teaching Meet


Blog Home


Orange Clemson Online logo with the word blog in purple below it

Visit our website or use the direct links below for more:

Self-enroll in our Faculty Resource Center for up to the semester information about online teaching at Clemson:

Click on the icons below to check out our social media channels:

Facebook logo in Clemson purple. It links to Clemson Online's Facebook page.

Instagram logo in Clemson purple.

Twitter's logo in Clemson purple.