Procurement and Business Services (PBS) has completed its comprehensive review of the buyWays supplier database as part of Clemson University’s transition to Workday. Earlier this year, PBS contacted suppliers and requested they update their supplier record to ensure only accurate supplier information be migrated into Workday. This verification process is essential to ensure that only accurate, up-to-date supplier data is moved into Workday. If the supplier did not complete their registration update, they have been deactivated and will no longer be visible in buyWays.
As we wrap up this supplier review, the “Where’s My Supplier” form will be retired after December 8th, 2025. Beginning December 9th, campus users should resume Clemson’s standard supplier request procedures outlined below. All supplier requests will follow normal operating procedures moving forward.
Supplier Request and Registration Procedures
- If you need to request a new supplier or a previously active supplier that is no longer visible in buyWays, you should submit the supplier request through buyWays using the “Request New Supplier” form.
- PBS will review your request, invite the supplier (if approved), and the supplier will need to complete the registration directly through the Supplier Portal.
- If your supplier is no longer active in buyWays, it means they did not complete their required portal update after multiple outreach attempts.
- All campus users must confirm that a supplier is fully registered before issuing purchase orders or payments.
Supplier Help and Support
- For supplier registration questions, contact the Supplier Help Desk: supplier@clemson.edu | (864) 656-6179
- Visit the Supplier Resources page for FAQs and step-by-step guides.
- Weekly Zoom help sessions for supplier registration and portal issues are available every Tuesday at 11 a.m. (EST): https://clemson.zoom.us/j/98169634466
