University Facilities

See an Outdoor Issue? Help Keep Campus Looking Great with the Outdoor Issue Reporter

Ever notice something walking between classes or driving along Walter T. Cox Boulevard that just doesn’t look quite right? Perhaps a piece of deteriorated sidewalk, a tree branch hanging precariously after a rough storm, campus lights not being on when they should be, or maybe crossing paths with a member of the local wildlife?

University Facilities has created an application called the Outdoor Issue Reporter that can be used by anyone to report outdoor issues quickly to our Support Center. Created with mobile use in mind, users can use the app to describe the potential problem they’ve come across, drop a pin precisely on its location, as well as include one or more photos to help us understand the report.

Composite image that shows the mobile app on the left hand side, and the resulting point on a map on the right hand side.
Reports are sent directly to the Support Center which can review your submission using a GIS map.

If you provide your contact information within the report, you will be notified if a work order is created. In some cases, a work order may already be in the system. Multiple reports on the same topic submitted through the Outdoor Issue Reporter are completely fine.

Photo of University Facilities trucks lined along a sidewalk, with staff working to the side.
Once assigned, team members from the appropriate area will investigate the report and work to resolve the issue as soon as possible.

Other Ways to Communicate with Us

The Outdoor Issue Reporter is a unique, informal way for anyone to quickly report outdoor issues they may come across. Alternatively, formal maintenance requests can be submitted by those with a Clemson login using our Service Request Form. Further, it’s important to note that if you are reporting a maintenance emergency or urgent request, you should always call the Support Center directly at (864) 656-5450. Please DO NOT submit emergencies through any online form.

You can find a link to the Outdoor Issue Reporter on the front page of the University Facilities website as well as our GIS homepage at https://www.clemson.edu/facilities/gis. If you have any questions about the Outdoor Issue Reporter, please let us know via e-mail at maps@clemson.edu.