Administrative Duties & Office Operations

February 1, 2021

Amy Mallette, Cherokee County Cooperative Extension Administrative Assistant

As the administrative assistant, Amy Mallette has been the Cherokee County Extension Office’s voice and face for nearly six years. The transition to remote work was seamless, as many of her duties are performed online and through cloud software. Cherokee County was fortunate to have already updated our phone answering system to include staff’s personal cellphones, allowing us to be in constant contact with our clients. Although walk-ins were limited, all other office operations such as assisting clients over the phone, processing samples, or finance reconciliation were still full-steam ahead. The shift to virtual meetings opened the door to many professional development opportunities. Amy virtually attended no less than 20 workshops to assist the people of Cherokee County better. During one workshop, she learned how to accept debit and credit transactions safely. Our office is now equipped with a Clover machine and can now receive payment over the phone with debit or credit cards. The addition of the collection box in the Administrative Building entrance has made it much easier to submit samples through our office.
As always, if you have any questions, comments, or concerns, you can reach Amy by phone (864)-489-3141 ext 0 during business hours, 8:30 am to 5:00 pm, Monday through Friday, or email: rmallet@clemson.edu.